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Obea Facilities Now!Facilities operations platform
AI-assisted facilities management. Operational now.

Facilities management with AI help built into every operation.

Talk to AI Andy for focused How-To guidance, live entity status and permission-checked SQL-style entity queries/actions, then manage assets, locations, helpdesk, PPMs, SLAs, inventory, services, workflows, projects, documents, calendars and reporting across multiple companies and tenants.

90 visitorsTalk to AI AndyAI Process WorkersPublic entity sharingMulti-tenantQR + unique URLs
HelpdeskLight app view
LocationsDark app view
ProjectsLight app view
AI AndyDark app view
Live visitor counter90unique visits recorded
Complete facilities stack

AI-assisted facilities operations without disconnected systems.

Talk to AI Andy searches the built-in How-To, checks permitted live entity status by SSID or URL, shares conversations through Messaging and escalates referenced conversations to support. SSID-first multi-tenant records, email two-factor authentication, granular CRUD permissions, a visual AI Andy Process Worker-driven workflow engine, hierarchical JSON entity import/export and filterable audit evidence sit alongside maintenance, helpdesk, inventory, projects, documents, calendars and reports. The How-To is always first in the signed-in left menu, while AI Andy can search that guidance, resolve permitted entity SSIDs/URLs to live status, share conversations through Messages and escalate referenced conversations to support.

Talk to AI Andy

Andy detects screen/entity intent, returns focused How-To answers, searches records by name/SSID/URL, highlights requested JSON fields, queries live Calendar/Messaging/entity data and performs supported permission-checked actions.

One created company per email

Each email address can create one company workspace and can still join additional companies by invitation. Company-creation help is available at admin@facnow.obea.co.uk.

Email 2FA

Every password login requires a time-limited six-digit email code before the user session opens.

Roles & permissions

Admin, Manager, Support, Engineer, Employee and Project Manager roles combine with entity-level read/write permissions and user overrides.

JSON portability

Export, import and generate templates as complete hierarchical JSON: real database fields plus nested relationships, with readable linked-record names wherever possible.

Visual workflows

Connect Start, Trigger, Entity Update, Lookup, Action and End nodes by dragging node points. AI Andy Process Workers re-check trigger conditions and follow multi-output lookup paths asynchronously.

System audit

Filter audits by user, entity, date and success/failure status, then export the filtered evidence to JSON.

QR + optional public sharing

Every entity keeps its normal authenticated detail. Turn on Allow public share for an individual record to publish a read-only detail URL and JSON output that can be opened without logging in.

Locations as assets

Flag Locations or Location Zones as assets and manage them alongside equipment while keeping a clear Location / Location Zone identity.

Share & translate

Translate the interface globally and share any record, detail or timeline item to one or more users through built-in messaging.

Connected filters

Every operational list can filter by connected entities, including direct relationships such as Location Zones by Location and generic linked records.

Sortable, configurable lists

Left-click headings to sort. Right-click entity-list headings to remove columns or add fields from the current entity and its linked entities, with layouts remembered in the browser.

Full-size workspace tabs

Lists and details open beneath the global menus as full content-area tabs. The tab strip stays pinned at the top while content scrolls; drag tabs to reorder them, close them with × or the screen Close action, and keep filters/forms mounted while switching work.

SLA uptime

Use target minutes or target uptime percentage and review 12 months of uptime history wherever an SLA is attached.

Copy & unique names

Copy a record into an unsaved clone with linked entities staged for Save. Names remain unique per entity type and tenant.

Table, tiles, light or dark

Switch lists between table and thumbnail tiles, then choose the light desktop workspace or dark operations view from the persistent top bar.

LocationsLight app view
ProjectsDark app view
PPMLight app view
HelpdeskDark app view
Meet AI Andy

Andy greets you by name, then helps with the facilities operation in front of you.

AI Andy greets you using your account name and can remember another greeting name when you ask, for example “call me Sam”. AI Andy first recognises the screen, entity and intent in your question. It can use the built-in How-To, query permitted live data, return concise counts/lists or record JSON, perform supported actions, and understand a safe SQL-style entity language without exposing raw database access. Behind the interface, AI Andy Process Workers continuously reconcile workflows, calendars, invitations, maintenance, stock, SLA risk, bookings, compliance, data quality and operational health.

Personal greetingAndy greets you by your account name. Ask “call me Sam”, “greet me as Sam” or ask to return to your account name.
Focused How-To“How do I create a location?” returns only the Location create instructions.
Record search + JSONFind records by name, SSID or unique URL and highlight the field you asked about.
Calendar intelligenceAsk what is in your calendar today/tomorrow and receive an exact count plus event list.
Messaging intelligenceAsk whether you have unread messages and receive the true unread count and recent items.
AI Andy Process Worker automationBackground workers reconcile and retry workflows; close calendars; remove expired invitations; monitor warranties, expiring compliance documents, overdue tasks, missed PPMs, stale/escalating tickets, booking reminders/no-shows, stock forecasts, SLA risk, orphan/data-quality findings, inactive-record suggestions, daily/weekly digests and worker health.
Entity counts & listsAsk “How many assets?” or “List open tickets” and query the detected screen directly.
SQL-style queriesSELECT, *, TOP, LIMIT, WHERE, JOIN, GROUP BY and ORDER BY query only data your permissions allow.
SQL-style changesINSERT, UPDATE, DELETE, DROP, TRUNCATE and SET use normal CRUD validation, auditing and protected soft-delete rules.
Supported create actionsCommands such as “Create a location called bon” create the permitted record and open it.
Permission awareAndy only queries or changes data available to your company, tenants and CRUD rights.
Share or escalateShare through Messages or escalate the full referenced conversation to support.

AI Andy SQL-style command reference

Commands: SELECT, INSERT INTO, UPDATE, DELETE FROM, DROP, TRUNCATE.

Clauses: FROM, AS, JOIN, LEFT JOIN, INNER JOIN, ON, SET, VALUES, WHERE, AND, *, TOP, LIMIT, GROUP BY, ORDER BY ASC/DESC.

Operators/functions: =, !=, <>, >, >=, <, <=, LIKE, IN, IS NULL, IS NOT NULL, COUNT(*), SUM(), AVG(), MIN(), MAX().

This is an entity command language, not raw MySQL. DROP and TRUNCATE require confirmation and soft-delete permitted records; they never remove a database table.

AI Andy Process Worker background automation

  • Reconciles state-dependent workflow triggers and retries transient workflow failures with bounded backoff.
  • Closes passed Calendar events and removes expired invitations.
  • Warns at 90/30/7 days for Asset warranties and expiring contracts/certificates/compliance Documents.
  • Escalates overdue Tasks and missed PPM maintenance.
  • Detects stale Tickets and automatically raises priority as age/SLA consumption increases.
  • Sends booking reminders and marks overdue uncompleted bookings as No show.
  • Monitors low Inventory and forecasts when stock will reach the reorder level.
  • Warns linked Asset/Location users when uptime enters the final 10% SLA safety margin.
  • Detects orphan records, data-quality issues and inactive records that should be reviewed for archiving.
  • Sends daily/weekly operational digests and escalates repeated worker-health failures.
  • Admin users can review live worker status and filter worker update history by selected tenants, individual tenant or whole company.

Process Worker thresholds are configurable in config.php. Data-quality/orphan/inactive checks recommend action rather than silently deleting business records.

AI Andy robot facilities assistantAI AndyYour intelligent facilities assistant
Andy combines conversational actions with continuously running AI Andy Process Worker automation.
AI AndyLight app view
Process WorkersDark app view
PlanningLight app view
EstateDark app view
AI Andy Process Workers

Background automation that keeps facilities operations moving.

AI Andy Process Workers run continuously according to your subscription scope. They reconcile workflow state, watch operational risk, clean up expired activity, forecast stock, escalate maintenance and produce useful summaries without users manually checking every screen.

AI Andy Process Workers monitor and automate the same live entity data your teams use in Facilities Now.
Workflow state + retryReconcile missed trigger transitions, resume dependent runs and retry transient failures with bounded backoff.
Calendar + invitationsClose passed events, remove expired invitations, send booking reminders and flag no-shows.
Warranty + complianceWarn linked users 90/30/7 days before warranties, contracts, certificates and compliance documents expire.
PPM + planning deadlinesCreate and assign unscheduled PPM Tasks across the next two months, then alert Kanban/Gantt creators and assignees 48 hours before due dates and daily while overdue.
Ticket intelligenceIdentify stale tickets and automatically increase priority as unresolved time or SLA consumption grows.
Inventory forecastingWarn at reorder level and forecast future shortages from recorded service-consumption patterns.
SLA early warningWarn linked Asset/Location users when uptime enters the final 10% of the allowed-downtime margin.
Data quality + orphansFind missing assignments, duplicate serials, broken links, invalid dates and records that should be reviewed.
Cleanup suggestionsIdentify inactive records suitable for archiving without silently deleting operational evidence.
Daily / weekly digestsSummarise overdue work, SLA risk, stock, bookings, upcoming PPMs and unresolved tickets.
Worker healthSelf-restart failed workers and escalate repeated worker errors to company admins/support.
History + auditAdmin users can review live worker state and filter update history by selected tenants, one tenant or whole company.
Process WorkersPPM + deadline automation
Kanban deadlinesColour + linked records
Gantt deadlinesHierarchy + prerequisites
AI AndyLive app assistance
Projects · Kanban · Gantt

Plan facilities projects visually, then schedule the work into real Tasks and Calendars.

Projects open in full-size reorderable workspace tabs. Every new Board starts with Notes, Requested, In Progress, On Hold and Complete lanes; lanes and Cards can be colour-coded. Gantt Charts use the linked Project dates, support hierarchical Tasks with prerequisites, and let users draw work directly across the timeline.

Project filtersFilter Projects by Kanban Board or Kanban Card and Boards by Card.
Workspace tabsOpen Boards, Charts, lists and details full-size beneath the global menus, then close or drag-reorder their tabs.
Lane actions + coloursUse Options or right-click to Add Card, Copy, archive/delete or change the lane colour; the full lane uses that colour.
Cards + linked recordsColour Cards, link entities, use Open/Edit/Copy/Delete actions and hover the ⓘ control to inspect linked records.
Hierarchical GanttCreate one or many Charts with nullable parent Tasks, zero-to-many prerequisites and colour-coded bars.
Draw + assign + alertClick Add and draw Tasks from start to finish across Project dates; right-click for user/entity assignments and receive due/overdue alerts.
Facilities Projects combine Kanban execution with multi-chart Gantt planning.
Project workspaceFull-size tabbed app view
KanbanFive coloured lanes
GanttProject-date task drawing
Deadline alertsCreator + assignee warnings
Helpdesk · PPMs · Maintenance Steps

Resolve faults faster and schedule preventive maintenance before it becomes reactive work.

Helpdesk Tickets can turn reusable Maintenance Steps into assigned Tasks, shared Calendar bookings and user Messages. PPMs use the same procedures, show two years of due dates and can be scheduled manually or by AI Andy Process Workers.

Helpdesk

Ticket → Task → Calendar → Message

Create a Ticket with or without an Asset. Asset-linked Tickets inherit read-only Location/Location Zone and an overridable SLA. Selected Maintenance Steps resolve all configured users, roles or user groups, create linked Tasks, find the earliest shared available slot for the procedure duration, create Calendar entries and send Messages.

  • Asset optional with inherited Location / Zone / SLA
  • Reusable Maintenance Steps or create one inline
  • Multi-user assignment from users, roles or user groups
  • Earliest shared Calendar availability
  • Task ↔ Ticket ↔ Calendar traceability
  • User Messages with schedule and record links
  • Unique URL, QR and optional public sharing
Helpdesk automates assignment, scheduling, traceability and communication from one Ticket.
Planned Preventive Maintenance

See two years ahead. Create and assign the next two months automatically.

PPMs link reusable Maintenance Steps with recurrence. The PPM detail calendar shows calculated due dates for the next two years. Right-click a due event and choose Schedule, or let AI Andy Process Workers create and assign unscheduled due occurrences once they enter the next two months, book shared Calendar time and message the assignees.

  • Zero or more reusable Maintenance Steps
  • Two-year visual due-date calendar
  • Right-click a due event → Schedule
  • Automatic two-month Task creation + assignment
  • Shared availability across all assignees
  • Duplicate prevention by PPM + exact due date
  • Missed-maintenance escalation
PPMs combine reusable procedures, long-range visibility and AI Andy Process Worker scheduling.
PPM scheduleTwo-year app view
Two-month automationTask creation + assignment
Created TasksAssigned maintenance work
CalendarShared scheduled time
Locations become operational assets

Map locations, manage zones and treat either as an asset.

Locations and Location Zones can now be flagged as assets, appear clearly in the Assets list, carry SLAs, QR links and relationships, and keep their own map-centric detail view.

HelpdeskLight app view
LocationsDark app view
ProjectsLight app view
AI AndyDark app view
User-defined data & reports

Build your own governed data model, joined views and executable reports.

Create user-defined table data with primary and foreign keys, manage rows with full CRUD, combine custom data with Facilities Now entities through LEFT, RIGHT, FULL OUTER or INNER joins, then lay out reusable reports on a drag-and-drop blank page.

User Defined Table Data

Create custom tables and fields, mark a primary key, link foreign keys and create, view, edit, copy or delete row data without exposing unrestricted SQL or database DDL.

User Defined Views

Build read-only executable views from custom data and standard Facilities Now entities, with selected outputs, filters and governed joins.

Report Designer

Drag single-line or multi-line text, images, tables and lists onto a blank report page. Mix free text with dragged live entity fields and saved joined data.

Object permissions

Save and reload reports and views, then grant named users or roles independent View, Edit and Execute rights.

User Defined Table DataSchema and row management
User Defined ViewsJoined read-only data
Report DesignerDrag-and-drop blank page
Sample Report OutputDocument-style live output
20 built-in System Views · Management

Permission-aware operational views, separate from User Defined Views.

System Views now live under Management. Twenty ready-made read-only views cover operations, exceptions, priorities, assignment gaps, asset/SLA governance, stock thresholds, maintenance, project deadlines, compliance, automation, services and assignment summaries.

20 built-in views

Operational, exception, priority, governance, threshold, portfolio, compliance, automation, service and summary view types are available immediately.

CRUD governed

CRUD Permissions controls System View List and Detail access. Create, Update and Delete stay disabled because the built-in definitions are read-only.

Underlying permissions

Opening a System View also requires Read access to its underlying Facilities Now entity for the selected tenant.

Reports + assignments

Use System Views as Report data sources and assign individual System Views to users through Management → Entity Assignment.

System Views20-view Management catalogue
User AssignmentAssign governed views
Exception ViewsOperational and compliance focus
Report sourceUse System Views in Reports
20 built-in System Reports

Print-ready operational reporting without designing a report first.

System Reports cover the facilities estate, maintenance, projects, automation, people and audit activity. Every report is permission-aware, displays the company name, uses charts and tables where appropriate, and provides Print, a stable unique URL and QR code.

20 ready-to-run reports

Executive, asset, location, inventory, helpdesk, task, PPM, SLA, project, Kanban, Gantt, workflow, service, document, calendar, people, messaging and audit coverage.

Document-style output

Company-branded report pages with print-friendly chart and table layouts.

Permission aware

Runs use the signed-in user, current company and selected tenant read permissions.

URL + QR

Every System Report has a unique application URL and QR code for fast reopening.

System Reports20-report catalogue
Asset Register & StatusSample report output
Maintenance reportsReady-to-run catalogue
Printable reportCharts, tables and QR
See the real workspace

Real Facilities Now screens, rendered directly by the app.

Live application screen previews replace recreated mock imagery and mix light and dark workspace presentations.

Projects + KanbanLight app view
Locations + mapsDark app view
Helpdesk + tasksLight app view
AI AndyDark app view
Make Facilities Now yours

Light, dark and colour-blind themes, plus fonts, zoom and list style.

The same global controls are available on the landing page and throughout the signed-in app. Choose a named colour-blind palette, change font and text size, zoom the whole page, set an optional text colour, and switch operational lists between table and visual tile/icon views.

Named themesLight, Dark, Deuteranopia, Protanopia, Tritanopia and High Contrast.
Fonts + text sizeMultiple font families with 80%–160% text scaling.
Zoom + text colourWhole-page zoom from 70%–150% plus optional custom font colour.
Lists or tilesUse sortable table lists or visual tile/icon grids throughout the app.
Light workspaceLight app view
Dark workspaceDark app view
Structured detailLight app view
Accessible dark detailDark app view
Annual subscriptions

Start free. Scale when your estate grows.

Free
£0 / year
  • Defined estate/automation limits
  • 10,000 requests/day · unlimited help-desk tickets
  • 20 built-in System Reports
  • ×No User Defined Table Data, Views or Report Designer
Charity / Education
Charity / Education Organization SMB tier
£5,000 / year
  • Same limits and features as SMB
  • User Defined Data / Views / Reports + 20 System Reports
  • Valid charity / school / college / university / local educational authority name required
Charity / Education
Charity / Education Organization Enterprise tier
£50,000 / year
  • Same limits and features as Enterprise
  • Unlimited platform usage + 20 System Reports
  • Valid charity / school / college / university / local educational authority name required
Enterprise
£100,000 / year
  • Unlimited platform usage
  • User Defined Data / Views / Reports + 20 System Reports
  • Dedicated-server entitlement
  • Dedicated AI Andy Process Worker per tenant
LocationsLight app view
ProjectsDark app view
PPMLight app view
HelpdeskDark app view
Talk to Obea

Discuss your facilities operation.

Tell us what you manage, how many sites or assets you operate, and what you want to improve. Messages are sent directly to admin@obea.co.uk.

Facilities management and asset operations
Multi-company and tenant rollout
Service booking and maintenance workflows

Contact us

AI AndyLight app view
Process WorkersDark app view
PlanningLight app view
EstateDark app view
Account access

Login or create your workspace.

Each email address can create one company workspace and may join additional companies by invitation. For company-creation help contact admin@facnow.obea.co.uk. Once signed in, How-To is the first left-menu item and Talk to AI Andy provides conversational guidance and live entity status lookup.

Login / Register / Forgotten Password

Loading secure account access, password recovery and reset tools…
HelpdeskLight app view
LocationsDark app view
ProjectsLight app view
AI AndyDark app view